GlobalProtect Connection Failed: Matching Client

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GlobalProtect Connection Failed: Matching Client

L0 Member

Screenshot from 2022-06-02 08-39-08.png

Hello everyone.
I'm using my company's VPN. However I encountered the "Connection Failed: Matching Client" error. Can anyone tell me how to fix this problem? Your help will be highly appreciated!

 

System: Ubuntu 20.04

Launching method: Terminal -> `$ /usr/bin/globalprotect` -> `>> launch-ui`

 

Thank you so much!

1 REPLY 1

Cyber Elite
Cyber Elite

@SmileSmile,

You'll need to reach out to your company to have them fix this on their end. At the moment they don't have a matching client configuration for your setup; that could be due to you using the Linux agent which they just aren't accounting for, your user not being assigned a client configuration, or a few other various factors. They'll be able to fix it for you if they support how you're trying to connect. 

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