Failures to connect with GlobalProtect 5.2.10 on Android 12 devices

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Failures to connect with GlobalProtect 5.2.10 on Android 12 devices

L0 Member

We are able to connect from Android 11 devices with GP 5.2.5 but not from Android 12 devices using 5.2.10; the latter seems to fail when trying to allocation the virtual NIC for the VPN connection. 

 

We have a ticket open with PA but no resolve so far. Anyone have any ideas?


27225)02/16 09:41:17:653488 - =JNI= ANDROID_ACTION_SET_VNIC_CONFIG, ret=failed
(27225)02/16 09:41:17:653708 - (l1)JNI,27625,382,InstallClientConfig() failed
(27225)02/16 09:41:17:653901 - (l1)JNI,27625,251,ProcMonitor: SetupNetwork() failed
(27225)02/16 09:41:17:654001 - (l6)JNI,27625,336,tunnel statistics: send bytes(0) packets(0) errors(0) drops(0) queue-size(0), recv bytes(0) packets(0) errors(0) drops(0) queue-size(0)
(27225)02/16 09:41:17:654085 - (l6)JNI,27625,338,do_disconnect is called in VPN stop
(27225)02/16 09:41:17:654170 - (l5)JNI,27625,187,Unregister ends.(27225)02/16 09:41:17:654556 - (l6)JNI,27625,1346,OpenSSL alert write⚠️close notify
(27225)02/16 09:41:17:655311 - (l6)JNI,27625,612,unset network
(27225)02/16 09:41:17:655430 - (l5)JNI,27625,637,not call uninstallClientConfig, netSetup=0xb40000735c8a79a0, clientConfig=0xb40000746c8fb600, panMSService=0xb4000075cd1b58c0, panMSService->IsConfigInstalled()=0
(27225)02/16 09:41:17:655519 - (l5)JNI,27625,163,----Driver Control is being stopped----

1 REPLY 1

L0 Member

Same here, same messages in the log about the VNIC failing to start.  Android 12 on Galaxy S10 (but not S9), S20, S21, and not S22.  Also 1 Google Pixel 5, but not Google Pixel 6 Pro.  I also have a case open for a couple of weeks so far....

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