Enhanced Security Measures in Place: To ensure a safer experience, we’ve implemented additional, temporary security measures for all users.
02-13-2023 09:10 AM
Hi team,
I am using GP (build # PanGPLinux-5.2.6-c18 ) on Ubuntu 22.04 LTS.
I am unable to connect to VPN and get the following error:
Gateway XXXXXXXXXXXX: Could not connect to gateway. The device or feature requires a GlobalProtect subscription license. If the issue persists, contact your administrator.
The same credentials work if I try using them on Windows?
Any pointers to solve this issue would really help.
Thank you in advance.
02-13-2023 04:22 PM
Hi @abhay_saama ,
As the error states, you need a GP license to connect from Linux. https://docs.paloaltonetworks.com/globalprotect/9-1/globalprotect-admin/globalprotect-overview/about...
Thanks,
Tom
Click Accept as Solution to acknowledge that the answer to your question has been provided.
The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!
These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!
The LIVEcommunity thanks you for your participation!
