GP VPN unable to connect on linux

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GP VPN unable to connect on linux

L0 Member

Hi team,

 

I am using GP (build # PanGPLinux-5.2.6-c18 ) on Ubuntu 22.04 LTS.

 

I am unable to connect to VPN and get the following error:

 

Gateway XXXXXXXXXXXX: Could not connect to gateway. The device or feature requires a GlobalProtect subscription license. If the issue persists, contact your administrator.

 

The same credentials work if I try using them on Windows?

 

Any pointers to solve this issue would really help.

 

Thank you in advance.

1 REPLY 1

Cyber Elite
Cyber Elite

Hi @abhay_saama ,

 

As the error states, you need a GP license to connect from Linux.  https://docs.paloaltonetworks.com/globalprotect/9-1/globalprotect-admin/globalprotect-overview/about...

 

Thanks,

 

Tom

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