Incorrect Graphic used in Global Protect credential provider tile on Windows 10 - 6.2 Client

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Incorrect Graphic used in Global Protect credential provider tile on Windows 10 - 6.2 Client

L0 Member

We are piloting pre-logon with our Prisma Access instance. Recently, we upgraded GlobalProtect from 5.2.x to 6.2.0-89 and noticed that the Global Protect credential provider tile is not the familiar globe, instead its the same graphic that is used for Smartcards. We did not have this problem with the 5.2.x client. It seems that the problem is unique to Windows 10 as well. Our Windows 11 pre-build has the correct tile graphic. We know we have the option to remove the GP credential provider tile altogether but we prefer to keep it. Is there anything we can change in the GP configuration/registry to change the graphic on the credential provider tile?

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