iPhone 11 iOS 14.1 Cert issue for global protect

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iPhone 11 iOS 14.1 Cert issue for global protect

L3 Networker

I have been trying to get this to work for days not and I am not getting anywhere. I always seem to struggle with certs due to how they are chained. 

 

On my Palo I have a rootca (self-signed, certificate authority), intermediateca (issued by rootca, and also certificate authority), then I cut a cert called gp-cert (issued by intermediateca, non certificate authority). 

 

My cert profile includes the intermediateca and the SSL/TLS SP includes the gp-cert. 

 

I have downloaded the intermediateca cert without private key in PEM format and exported the gp-cert with private key in PSK12 format.

 

My DNS name for my gatway/portal lets say is vpn.company.com

 

vpn.company.com is the CN for the gp-cert

 

I upload these to my iPhone11 and when I attempt to connect I get an error:

 

Cannot verify server identity

There is a problem with the security certificate. The identity of vpn.company.com cannot be verified. 

 

My options are cancel or detail.

 

Detail gives me the certificate details and thats it. 

 

I always remember I could click continue when this happens so did something change in iOS or is this an issue with my certs and how I have them chained or exported, or even signed? 

 

 

1 REPLY 1

L3 Networker

Hello,

 

Please check if your certificate adheres to these requirements: https://support.apple.com/en-us/HT210176

 

- DM

Sr. Technical Support Engineer, Strata
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