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09-02-2021 05:28 PM
Hello everyone,
Yesterday I suddenly started experiencing the issue where I connect to GlobalProtect, and then gives an error asking to "Ensure your firewall is on" and to "Ensure your Apple Software Update is installed/enabled". Obviously, I wouldn't write this post if my firewall was off or the software was not updated. All the settings are the same as the day when everything worked fine. I would appreciate it if someone can show me the right direction to fix this.
Here's the data:
MacOS Big Sur 11.5.2
Global Protect version: 5.2.8-23
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