- Access exclusive content
- Connect with peers
- Share your expertise
- Find support resources
09-30-2024 07:20 PM
I got some problem with windows 10 22H2 64x, service global protect version 6.2.2 cannot running service, I Don't know which driver cannot install, i need more help, Thank you
------------------------------------------------------------------------------------------------------------------------------------------------------
(P6668-T7596)Debug( 329): 06/30/24 08:48:58:687 ClearHipCustomCheckInfo(): pHipCustomCheckInfo is NULL.
(P6668-T7596)Debug( 85): 06/30/24 08:48:58:687 ClearHipCustomCheckRegKeyInfo(): pHipCustomCheckRegKeyInfo is NULL.
(P17044-T6476)Info (1746): 06/30/24 08:49:01:445 Old registry setting Prelogon is copied to new location. Old setting is deleted.
(P17044-T6476)Info (1113): 06/30/24 08:49:01:445 ####GPC(6.0.4-26) MSI started with -uninstall
(P17044-T6476)Info ( 563): 06/30/24 08:49:01:446 DeleteService starts.
(P17044-T6476)Info (1235): 06/30/24 08:49:07:014 Service Uninstalled sucessfully
(P17044-T6476)Info (1250): 06/30/24 08:49:07:023 uninstall filter driver now
(P17044-T6476)Info ( 959): 06/30/24 08:49:07:964 DeleteService for gpfltdrv starts.
(P17044-T6476)Info ( 969): 06/30/24 08:49:07:965 openservice failed, last error =1060
(P17044-T6476)Info (1018): 06/30/24 08:49:07:965 try to remove C:\WINDOWS\system32\Drivers\gpfltdrv.sys now
(P17044-T6476)Info (1031): 06/30/24 08:49:07:965 finish removing C:\WINDOWS\system32\Drivers\gpfltdrv.sys
(P27244-T26964)Info (1755): 09/30/24 11:48:29:835 Old registry setting Prelogon is copied to new location. Old setting is deleted.
(P27244-T26964)Info (1113): 09/30/24 11:48:29:835 ####GPC(6.2.2-259) MSI started with -unregist
(P27244-T26964)Info (1296): 09/30/24 11:48:29:836 Delete GP local machine registries successful.
(P27244-T26964)Info (1299): 09/30/24 11:48:29:854 Remove globalprotect logs and cache data.
(P27244-T26964)Error( 147): 09/30/24 11:48:30:886 NetUserGetInfo is NERR_UserNotFound
(P27244-T26964)Info (1310): 09/30/24 11:48:30:948 DeleteGPCred result = 0
(P27148-T18660)Info (1113): 09/30/24 11:48:31:094 ####GPC(NA) MSI started with -uninstall
(P27148-T18660)Info ( 563): 09/30/24 11:48:31:094 DeleteService starts.
(P27148-T18660)Info (1245): 09/30/24 11:48:31:095 Error uninstalling service
(P27148-T18660)Info (1250): 09/30/24 11:48:31:107 uninstall filter driver now
(P27148-T18660)Info ( 959): 09/30/24 11:48:31:775 DeleteService for gpfltdrv starts.
(P27148-T18660)Info ( 969): 09/30/24 11:48:31:775 openservice failed, last error =1060
(P27148-T18660)Info (1018): 09/30/24 11:48:31:775 try to remove C:\WINDOWS\system32\Drivers\gpfltdrv.sys now
(P27148-T18660)Info (1031): 09/30/24 11:48:31:775 finish removing C:\WINDOWS\system32\Drivers\gpfltdrv.sys
(P27148-T18660)Info (1265): 09/30/24 11:48:31:776 Deleted GP current user registries
(P25208-T24932)Info (1113): 09/30/24 11:48:32:076 ####GPC(NA) MSI started with -uninstalldem
(P25208-T24932)Info (5975): 09/30/24 11:48:32:078 Cannot find DEM agent product GUID, DEM agent has not been installed.
(P25416-T18528)Info (1113): 09/30/24 11:58:55:223 ####GPC(6.2.2-259) MSI started with -unregist
(P25416-T18528)Info (1296): 09/30/24 11:58:55:223 Delete GP local machine registries successful.
(P25416-T18528)Info (1299): 09/30/24 11:58:55:228 Remove globalprotect logs and cache data.
(P25416-T18528)Error( 147): 09/30/24 11:58:56:279 NetUserGetInfo is NERR_UserNotFound
(P25416-T18528)Info (1310): 09/30/24 11:58:56:380 DeleteGPCred result = 0
(P21024-T24260)Info (1113): 09/30/24 11:58:56:669 ####GPC(NA) MSI started with -uninstall
(P21024-T24260)Info ( 563): 09/30/24 11:58:56:669 DeleteService starts.
(P21024-T24260)Info (1245): 09/30/24 11:58:56:671 Error uninstalling service
(P21024-T24260)Info (1250): 09/30/24 11:58:56:696 uninstall filter driver now
(P21024-T24260)Info ( 959): 09/30/24 11:58:57:463 DeleteService for gpfltdrv starts.
(P21024-T24260)Info ( 969): 09/30/24 11:58:57:464 openservice failed, last error =1060
(P21024-T24260)Info (1018): 09/30/24 11:58:57:464 try to remove C:\WINDOWS\system32\Drivers\gpfltdrv.sys now
(P21024-T24260)Info (1031): 09/30/24 11:58:57:464 finish removing C:\WINDOWS\system32\Drivers\gpfltdrv.sys
(P21024-T24260)Info (1265): 09/30/24 11:58:57:465 Deleted GP current user registries
(P25460-T25060)Info (1113): 09/30/24 11:58:57:886 ####GPC(NA) MSI started with -uninstalldem
(P25460-T25060)Info (5975): 09/30/24 11:58:57:888 Cannot find DEM agent product GUID, DEM agent has not been installed.
10-02-2024 11:30 AM
Hi @Yapet_ID ,
I would recommend uninstalling the current version you have and installing the 6.2.3 version. It is the latest preferred version of TAC.
Click Accept as Solution to acknowledge that the answer to your question has been provided.
The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!
These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!
The LIVEcommunity thanks you for your participation!