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09-30-2024 07:20 PM
I got some problem with windows 10 22H2 64x, service global protect version 6.2.2 cannot running service, I Don't know which driver cannot install, i need more help, Thank you
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(P6668-T7596)Debug( 329): 06/30/24 08:48:58:687 ClearHipCustomCheckInfo(): pHipCustomCheckInfo is NULL.
(P6668-T7596)Debug( 85): 06/30/24 08:48:58:687 ClearHipCustomCheckRegKeyInfo(): pHipCustomCheckRegKeyInfo is NULL.
(P17044-T6476)Info (1746): 06/30/24 08:49:01:445 Old registry setting Prelogon is copied to new location. Old setting is deleted.
(P17044-T6476)Info (1113): 06/30/24 08:49:01:445 ####GPC(6.0.4-26) MSI started with -uninstall
(P17044-T6476)Info ( 563): 06/30/24 08:49:01:446 DeleteService starts.
(P17044-T6476)Info (1235): 06/30/24 08:49:07:014 Service Uninstalled sucessfully
(P17044-T6476)Info (1250): 06/30/24 08:49:07:023 uninstall filter driver now
(P17044-T6476)Info ( 959): 06/30/24 08:49:07:964 DeleteService for gpfltdrv starts.
(P17044-T6476)Info ( 969): 06/30/24 08:49:07:965 openservice failed, last error =1060
(P17044-T6476)Info (1018): 06/30/24 08:49:07:965 try to remove C:\WINDOWS\system32\Drivers\gpfltdrv.sys now
(P17044-T6476)Info (1031): 06/30/24 08:49:07:965 finish removing C:\WINDOWS\system32\Drivers\gpfltdrv.sys
(P27244-T26964)Info (1755): 09/30/24 11:48:29:835 Old registry setting Prelogon is copied to new location. Old setting is deleted.
(P27244-T26964)Info (1113): 09/30/24 11:48:29:835 ####GPC(6.2.2-259) MSI started with -unregist
(P27244-T26964)Info (1296): 09/30/24 11:48:29:836 Delete GP local machine registries successful.
(P27244-T26964)Info (1299): 09/30/24 11:48:29:854 Remove globalprotect logs and cache data.
(P27244-T26964)Error( 147): 09/30/24 11:48:30:886 NetUserGetInfo is NERR_UserNotFound
(P27244-T26964)Info (1310): 09/30/24 11:48:30:948 DeleteGPCred result = 0
(P27148-T18660)Info (1113): 09/30/24 11:48:31:094 ####GPC(NA) MSI started with -uninstall
(P27148-T18660)Info ( 563): 09/30/24 11:48:31:094 DeleteService starts.
(P27148-T18660)Info (1245): 09/30/24 11:48:31:095 Error uninstalling service
(P27148-T18660)Info (1250): 09/30/24 11:48:31:107 uninstall filter driver now
(P27148-T18660)Info ( 959): 09/30/24 11:48:31:775 DeleteService for gpfltdrv starts.
(P27148-T18660)Info ( 969): 09/30/24 11:48:31:775 openservice failed, last error =1060
(P27148-T18660)Info (1018): 09/30/24 11:48:31:775 try to remove C:\WINDOWS\system32\Drivers\gpfltdrv.sys now
(P27148-T18660)Info (1031): 09/30/24 11:48:31:775 finish removing C:\WINDOWS\system32\Drivers\gpfltdrv.sys
(P27148-T18660)Info (1265): 09/30/24 11:48:31:776 Deleted GP current user registries
(P25208-T24932)Info (1113): 09/30/24 11:48:32:076 ####GPC(NA) MSI started with -uninstalldem
(P25208-T24932)Info (5975): 09/30/24 11:48:32:078 Cannot find DEM agent product GUID, DEM agent has not been installed.
(P25416-T18528)Info (1113): 09/30/24 11:58:55:223 ####GPC(6.2.2-259) MSI started with -unregist
(P25416-T18528)Info (1296): 09/30/24 11:58:55:223 Delete GP local machine registries successful.
(P25416-T18528)Info (1299): 09/30/24 11:58:55:228 Remove globalprotect logs and cache data.
(P25416-T18528)Error( 147): 09/30/24 11:58:56:279 NetUserGetInfo is NERR_UserNotFound
(P25416-T18528)Info (1310): 09/30/24 11:58:56:380 DeleteGPCred result = 0
(P21024-T24260)Info (1113): 09/30/24 11:58:56:669 ####GPC(NA) MSI started with -uninstall
(P21024-T24260)Info ( 563): 09/30/24 11:58:56:669 DeleteService starts.
(P21024-T24260)Info (1245): 09/30/24 11:58:56:671 Error uninstalling service
(P21024-T24260)Info (1250): 09/30/24 11:58:56:696 uninstall filter driver now
(P21024-T24260)Info ( 959): 09/30/24 11:58:57:463 DeleteService for gpfltdrv starts.
(P21024-T24260)Info ( 969): 09/30/24 11:58:57:464 openservice failed, last error =1060
(P21024-T24260)Info (1018): 09/30/24 11:58:57:464 try to remove C:\WINDOWS\system32\Drivers\gpfltdrv.sys now
(P21024-T24260)Info (1031): 09/30/24 11:58:57:464 finish removing C:\WINDOWS\system32\Drivers\gpfltdrv.sys
(P21024-T24260)Info (1265): 09/30/24 11:58:57:465 Deleted GP current user registries
(P25460-T25060)Info (1113): 09/30/24 11:58:57:886 ####GPC(NA) MSI started with -uninstalldem
(P25460-T25060)Info (5975): 09/30/24 11:58:57:888 Cannot find DEM agent product GUID, DEM agent has not been installed.
10-02-2024 11:30 AM
Hi @Yapet_ID ,
I would recommend uninstalling the current version you have and installing the 6.2.3 version. It is the latest preferred version of TAC.
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