06-23-2025 09:58 AM
I have two problems.
1. I have trouble checking the preferred globalprotect releases.
Similar questions have been asked before (for example: https://live.paloaltonetworks.com/t5/globalprotect-discussions/globalprotect-preferred-release/m-p/4...), and the answer is: https://live.paloaltonetworks.com/t5/customer-resources/pan-os-globalprotect-amp-user-id-preferred-r...
However, I don't have permission to view this page, and "Access Denied" is displayed. I cannot understand why this page requires higher privileges, despite containing critical information. It would be better to make this page public, without requiring a login.
2. Listing for version 6.3
A person told me that version 6.2.8 is currently the newest preferred release. However, I am using version 6.3. Why is version 6.3 not listed as the preferred release?
06-23-2025 12:37 PM - edited 06-23-2025 12:40 PM
Hello,
Not sure why you are getting that error. However here is a screenshot from today.
It takes time to 'bake' in the field before support tags it as preffered:
"
Additionally, other software versions are available as detailed in the documentation, even if they are not marked as "Preferred." These versions are thoroughly validated and supported and may be appropriate for your organization's unique needs. To explore available versions, features, fixes, and considerations, please refer to the PAN-OS documentation and the corresponding release notes."
Regards,
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