RDP disconnects GlobalProtect session

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RDP disconnects GlobalProtect session

L1 Bithead

We have our laptops configured for pre-logon with machine certs, and SSO for the user based tunnel.  If we RDP to a laptop that is sitting at the logon screen with the machine tunnel up, RDP works fine.  However, if we RDP to a laptop that is already signed in with the user tunnel up, then RDP kills the GlobalProtect session and disconnects.  


We have the pre-logon tunnel timeout rename set to -1.  Is this expected behavior for RDP to kill the user tunnel?


Running 10.1.11h5 and GP 6.1.3.


L1 Bithead

there different scenario and different setup from company to other, take a look at: https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA14u000000kGW6CAM&lang=en_US%E2%80%A...

I think the User Switch Tunnel Rename Timeout (https://docs.paloaltonetworks.com/pan-os/9-1/pan-os-web-interface-help/globalprotect/network-globalp...) is the fix for your problem.


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