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09-23-2020 08:14 AM
See screen shot. It is connected (I actually have connection thru the VPN) but the systray icon shows a red X. See screenshot below.
Version is 5.1.6-16
This used to work correctly before, but today I noticed it does not. I tried disconnecting and then connecting again, but systray icon still shows red.
09-29-2020 08:29 PM
That is recommended version 5.1.6.
Was this happening to only you?
Any other users reported this issue?
Now GP version 5.2.2 is out and i am using that so far good.
Thanks for updating us that reboot fixed the issue.
Regards
12-03-2020 05:01 AM
Happened again, now version is at 5.1.7-20
12-05-2020 07:12 PM
IF this happened again then I will recommend opening up a tac case.
As this is cosmetic error it has no impact on actual connection but for end users it can be confusing.
Regards
12-06-2020 04:03 AM
What is a tac case?
Do I need anything special to open one?
12-06-2020 08:52 AM
I mean to say open case with Palo Alto support.
Regards
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