two browser windows to authenticate

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two browser windows to authenticate

L1 Bithead

when you open up GlobalProtect, it opens two browser windows to authenticate. we cannot connect until we close just 1 of those authentication windows. how to troubleshoot?

1 REPLY 1

Cyber Elite
Cyber Elite

Hello, 

 

What are you using for your authentication method for GlobalProtect? Is it SAML? If so is there any difference when you flip this key? 

Claw4609_0-1711139505862.png

 

To get a more detailed answer on whats happening I would see if the clients debug logs shows any indication into what is happening. Check specifically the PanGPS and PanGPA text files. 

 

Claw4609_1-1711139598027.png

 

Also what GlobalProtect version(s) and Pan-OS version are you running?

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