Agent-less ad user disconnecting

[M.Sagor]

I am using pan os 11.1.2h3 and after upgrade this os, I seeing that some ad user disconnected and they unable to use internet. after pc sign out and sign in again then getting internet and source user getting connected

[TomYoung]

Hi @M.Sagor ,

Is it possible the User-ID entries are timing out?  https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000PNVyCAO

In many AD environments the user will only log into the domain once.  I would set the timeout to 12 hours.

Thanks,

Tom