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Authentication Error occurring creating new Super User

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Authentication Error occurring creating new Super User

A.Support089948
L0 Member

‎09-25-2025 03:21 AM

Hi Team,
 
we are unable to add a local admin (Super Admin) on the firewall. We are encountering the following error: 
"Auth Fail - Reason: Authentication profile not found for the user."
Please note that the authentication profile is set to "None", as this is a local admin account.
Model :- PA 440
Software version :- 11.1.10-h1
Kindly assist in resolving this issue.
 
Thanks & Regards,
Siraj.
 
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