Autocommit loop error and interfaces 'connected but down' after upgrade from 11.0.4-h2 to 11.1.4-h1

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements

Autocommit loop error and interfaces 'connected but down' after upgrade from 11.0.4-h2 to 11.1.4-h1

L0 Member

After upgrading my PA-VM VM-100 appliance from from 11.0.4-h2 to 11.1.4-h1 i was met with the following errors:

 

- Constant failed 'autocommit' jobs spawning, similar to https://live.paloaltonetworks.com/t5/next-generation-firewall/auto-commit-stuck-at-11-0-2-h2-pa-410/.... This prevents any admin action from the Web UI,

- All interfaces were listed as 'connected but down' (grey status for interfaces, and red status for VLAN subinterfaces). The underlying VMXNET3 virtual NICs were definitely connected, and the MGMT interface remained connected.

 

Due to the above errors, especially the interfaces refusing to come up, I was forced to use 'debug swm status' & 'debug swm revert' to revert to 11.0.4-h2 and reboot, at which point the FW restarted with software version 11.0.4-h2 and all interfaces were once again 'up'

0 REPLIES 0
  • 36 Views
  • 0 replies
  • 0 Likes
Like what you see?

Show your appreciation!

Click Like if a post is helpful to you or if you just want to show your support.

Click Accept as Solution to acknowledge that the answer to your question has been provided.

The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!

These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!

The LIVEcommunity thanks you for your participation!