12-05-2024 09:32 AM
We have a pair of PA -220 (Active - Passive)
Currently on 10.2.11
The customer want to downgrade these back to the 10.1 Feature Release.
They were on 10.1.13 earlier in the year, before we upgraded them to 10.2.9-h1 and then again to 10.2.11 to try and fix an issue with disk space etc.
I just want to double check the downgrade instructions.
Enable Config Sync & Preemptive is Configured on both FWs. I should disable both of these on both FWs and commit the change ?
So I select the 10.1.13 and select the config backup for this.
Then when it comes back, I then failover to this device, and downgrade the other device, again selecting the config backup.
Then we can upgrade to 10.1.14-h6 (preferred release) ?
Although I am being encouraged to upgrade to 10.1.13-h5 instead because of bug PAN-268823
12-05-2024 09:01 PM
It's better to open a support case for a downgrade, but it's usually recommended to upgrade instead of downgrade.
12-05-2024 09:01 PM
It's better to open a support case for a downgrade, but it's usually recommended to upgrade instead of downgrade.
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