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HA error when configuring

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HA error when configuring

M.Allen
L1 Bithead

‎08-14-2025 06:30 AM

  • High-availability ha1 encryption requires an import of the high-availability-key(Module: ha_agent)
  • client ha_agent phase 1 failure

Any ideas why this is happening? I have configured 3 other HA pairs with no issue.

 

PA1

MAllen_1-1755178114085.png

 

MAllen_0-1755178085803.png

PA2

MAllen_2-1755178169452.png

 

MAllen_3-1755178206678.png

 

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mshekh
L4 Transporter

‎08-14-2025 09:45 AM

Hi @M.Allen ,

 

Please refer the below kb export/import the key HA on both devices and verify status.

 

https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000ClLgCAK

Best Regards,


Mohammad Talib

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