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04-01-2025 11:00 PM - edited 04-01-2025 11:00 PM
Hi
I am experiencing latency between Palo Alto of internal server and peer of internal server in IPSec and am trying to perform packet dump on Palo Alto firewall.
And I performed packet dump with the following conditions
However, Syn and Ack packets are not recognized by the firewall
However, Syn-ack is confirmed
(It is thought that this phenomenon is caused by filter conditions, and it is assumed that this is because IPsec communication encrypts the internal server IP.)
To help you understand, I will upload photos and filter conditions.
1. filter
1-1) Ingress Interface (none)
1-2) source (10.1.1.100) (Palo Alto of internal Server)
1-3) destination (0.0.0.0 or 172.16.1.100)
2-1) Ingress Interface (none)
2-2) source (172.16.1.100) (Peer of internal Server)
3-3) destination (0.0.0.0 or 10.1.1.100)
2. stage
1) rx
2) tx
3) firewall
Please tell me why I can't get packet information from the firewall properly and how to get it properly.
04-03-2025 11:03 AM
Hi @Y.Choi436432 ,
I have done many packet captures on the NGFW, and I have captured plenty of TCP SYN, ACK, and SYN/ACK packets. For starters, I always specify the ingress interfaces. You would list your internal Ethernet interface and the VPN tunnel interface.
I also add the drop stage. You want to know if the NGFW is dropping packets. You can use a CLI command to determine the reason for the drops. For example, you may have a Zone Protection Profile that drops SYN packets with data.
https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000CloNCAS
https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000ClTJCA0&lang=en_US
Good luck!
Tom
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