URL filtering is not functioning as expected.

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URL filtering is not functioning as expected.

L1 Bithead

Hello Team,

We are experiencing an issue with URL filtering on a Palo Alto PA-440 running version 11.1.4 -h7. Despite having valid licenses, URL filtering is not functioning as expected.

Here’s what we’ve tried so far:

  1. Cleared the cache and deleted the URLs from the database multiple times.

  2. Created rules with custom URL categories, ensuring all possible URLs and subdomains are included.

  3. However, the traffic still hits the "interzone-deny" rule.

when we removed the security profiles and set "any any" in all fields, URL filtering worked. It appears that the URL filtering database might not be functioning properly.

Has anyone encountered a similar issue? Any suggestions or advice on how to resolve this?

Looking forward to your insights.

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