PA-410 GUI is very slow over IPsec vpn

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PA-410 GUI is very slow over IPsec vpn

L0 Member

We are deploying new PA-410,450,440 in remote location. From Head office firewall to Remote location there is an IPsec vpn.


When users from HO try to access PA-410 firewall over GUI it took 10 - 15 minutes to load. During this GUI loading data plane interface latency increases for example if i try ping servers in HO location  from LAN inside PA-410  normally its 20 ms when Loading firewall GUI it increases to 600 MS . Also firewall If latency increases over vpn while accessing GUI. In local network there is no latency firewall GUI is  loading normal.


CPU,MGT plane and CPU plan are below 20 % and there is no issue found in counters as well. We tried restarting web-MGMT server which doesn't help. Also there is no issue with CTD demon.


Tried changing MTU to 1200 and also enabled Jumbo frames . There is no error with encap in counters as well.





Cyber Elite
Cyber Elite

This would be a good web case for PANW TAC to see and escalate to their engineering team.

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