04-28-2023 07:06 AM
We have a set of NGFWs that somehow are pointed to an old tenant ID and therefor not dropping the logs into the CDL. We have put in a TAC case but haven't gotten any resolution as of yet.
Is there a way in the CLI to change the tenant ID? Or is this a log forwarding profile issue?
Any assistance would be helpful.
05-25-2023 03:57 PM
I know your request is about 3 weeks ago, but I thought I would respond back.
First, there is no way to change the tenant ID.
But, maybe there are cli commands to clear out the entire CDL/tenant ID certs and program back in the correct ones.
These maybe old commands, but here is generally what I was thinking:
debug plugins cloud_services reset-endpoint
debug plugins cloud_services prisma-access get-job-result
debug software restart process dirsyncd core yes
FW> delete license key *key
FW> request license fetch
FW> request logging-service-forwarding certificate delete
FW> request logging-service-forwarding certificate fetch
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