06-19-2024 07:02 AM
We have a pair of PA820 firewalls which are unused for year since the office closed in USA. We have shipped those appliances to one of our Switzerland office to reuse. I heard that paloalto cannot renew the support/subscriptions for these devices since the contract expired long ago. Is anyone can assist to understand why its not possible to renew the support?
06-19-2024 01:01 PM
Hello friend!
I think the best way to address this is contacting a Palo Alto authorized reseller or a sales agent to help you with this situation
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