06-11-2025 01:18 PM
Windows server 2016
Pan-OS 11.1.6-h3
User-ID 11.0.2
I am burnt out tying to get this to run. I have ran though all the instructions 4 times now.
I keep receiving an error when running "tail mp-log useridd.log" that ends in "Invalid Agent version"
I've uninstalled/reinstalled, repaired, rebooted. made new certs signed by PA root CA I created. I see the agent connect to the FW for exactly 5 seconds then die then try again with the same error every time.
06-17-2025 10:28 AM
I found where I was going wrong, I was trying to configure the User-ID agent under "Device>User Identification>Terminal Server Agents" instead of "Device>Data Redistribution>Agents"
06-17-2025 10:28 AM
I found where I was going wrong, I was trying to configure the User-ID agent under "Device>User Identification>Terminal Server Agents" instead of "Device>Data Redistribution>Agents"
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