Wildfire Analysis Report returns 500 internal server error

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Wildfire Analysis Report returns 500 internal server error

L0 Member

Hi team


I’m new to PA firewalls and facing some WebUI related problem.


When I try to open Wildfire Analysis Report under DEVICE>NETWORK>Wildfire Submissions, “500 internal server error” is shown and I cannot check the report.


I searched through LIVEcommunity, tech docs, knowledgebase and even Reddit but it seems no one is confronting same exact issue.


I wonder why this is happening and how to resolve it.


If anyone seen this issue and resolved somehow, please share your know-how and that would be extremely helpful.






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