Firewall not sending logs to correct log collector

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Firewall not sending logs to correct log collector

L1 Bithead

Hi Friends,


Firewall not sending logs to correct log collector, hence i followed the KB article.

Firewall not sending logs to correct log collector - Knowledge Base - Palo Alto Networks

But still same issue hence i say one more URL based on that executed delete log-collector preference-list. After that new panorama i am receiving logs. 

But issue is physical firewall preference-list is not showing. Please let me know how to fix, its very urgent.

Why physical firewall preference-list not display. New panorama preference list already configured.


Cyber Elite
Cyber Elite

Thank you for the post @rbabu0


I had the same issue when I was migrating Firewall to new log collector. It was resolved after I restarted management process on Firewall that was having an issue:


debug software restart process management-server


Kind Regards


Help the community: Like helpful comments and mark solutions.

Hi Pavel,


Sure, will check and tell you. Thanks for your help.

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