My Panorama account is locked. Is there any way to fix this?

[SangHoonLee]

Hello Team,

There are two saved configurations: one before the password expired and one after. The Panorama is currently factory reset, and the session disconnected immediately after inserting the pre-expiration configuration. No commit was performed at that time. Is there another way to handle this?

Thank you,

Best Regards.

[reaper]

Do you still have an off-box configuration file? If yes it's better to boot into clean panorama and simply import the config file

If no, how did the password expire? Is it a local account with a password profile? Unless you have a different account you can use to log in there's not much you can do. The moment you load your old configuration the password will expire as it is timestamp based on the date it was generated.

[SangHoonLee]

Hello Reaper,

First of all, thank you for your reply.

What do you mean by "off-box configuration file"? Are you referring to a configuration where the password has not expired?

The password has expired and is locked, and it is stored in the Local DB.

Thank you,

Best Regards,

[reaper · Accepted solution]

Did you store a copy of the config file on an ftp or scp server (scheduled config export)?

If not, you won't be able to recover from an expired admin since you can't tamper with the clock from maintenance mode