06-29-2022 06:54 AM
Reaching out to the community on here to find out how individuals got passed the Pan OS Upgrade dependency issue with Dynamic updates. We have done several attempts from moving from 8.0.7 to 8.9.20 and then we receive several errors moving off from PAN 8.0.20 to 8.1.0. This pertains to :
Failed to install 8.1.0 with the following errors.
SW version is 8.1.0
Error: Upgrading from 8.0.20 to 8.1.0 requires a content version of 769 or greater and found 695-4002.
Failed to install version 8.1.0 type panos
When attempting download content updates from files listed under the dynamic updates folder.
Invalid content image, Failed to download file
Error received when attempting to upload and install manually.
palo alto content update The server is not responding. Please wait and try your operation again later.
Any comments or advice please let us know we would be greatly appreciative.
07-01-2022 01:03 AM
Hi @Gilpatrick84 ,
Regarding the error message you receive when trying to download it from update server - Try to click on "Check Now" at the bottom of the Dynamic Updates. This should refresh the cached list and allow you to download the latest content package. Of course make sure firewall have internet access and valid support license.
Regarding the error for the manual upload and install from file, I am not sure what could be causing this, but can you confirm
- Which file have you downloaded from supprot portal and trying to upload to the firewall?
01-10-2023 01:38 PM
I am experiencing the same issue.
I have upgraded the Firewall from 8.0.3 to 8.0.20. I am unable to check for Applications and Threats. It seems that it not available.
I also receive the same error as Gilpatrick84 when trying to manually upload the content file.
I have valid licenses and I have connectivity.
I cannot upgrade to pan OS 8.1.0
Need help urgently.
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