Panorama GUI unresponsive

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Panorama GUI unresponsive

L1 Bithead

Good day All , 

I am currently unable to access the GUI of a Panorama , after further investigation I have found the below(show system software status) : 

Process  dlsrvr             stopped  (pid: -1) - Exit Code: 1

Process  websrvr            stopped  (pid: -1) - Exit Code: 1

 

I followed on to checking the disk-space and found root at 100% :

Panorama> show system disk-space

 

Filesystem      Size  Used Avail Use% Mounted on

/dev/root       7.9G  7.9G     0 100% /

none             32G  100K   32G   1% /dev

/dev/sda5        24G   12G   12G  49% /opt/pancfg

/dev/sda6       5.9G  2.3G  3.4G  41% /opt/panrepo

tmpfs            32G  131M   32G   1% /dev/shm

cgroup_root      32G     0   32G   0% /cgroup

/dev/sda8        32G   18G   13G  60% /opt/panlogs

/dev/loop0       13G  888M   11G   8% /opt/mongobuffer

tmpfs            12M   32K   12M   1% /opt/pancfg/mgmt/ssl/private

tmpfs            32M     0   32M   0% /mnt/pantmp

 

I then progressed to cleaning up space , with no luck : 

Panorama> debug software disk-usage cleanup threshold 95

 

Root partition size is 100%

 

Panorama> debug software disk-usage cleanup deep threshold 94

 

Root partition size is 100%

 

Panorama> debug software disk-usage cleanup deep threshold 90

 

Root partition size is 100%

I have also confirmed that aggressive cleaning is enabled : 
Panorama> show system state | match aggressive-cleaning

cfg.debug-sw-du.config: { 'aggressive-cleaning': True, }

Is there anything I am missing ? Please share your thoughts, thank you in advance.

PCNSE
Network Security Team leader
1 REPLY 1

Cyber Elite

Have you checked if there aren't any core files that are hogging space? 

> show system files

you can delete those:

> delete core management-plane file <filename or *>

 

if all else fails, open a support case so TAC can root into your system and wipe some 'stuff' to free up space

Tom Piens
PANgurus - Strata & Prisma Access specialist
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