Panorama Hard Disk Serial Number

[grace123]

Hi, can I know how to get the hard disk serial number from panorama using cli?

I tried the command "show system raid detail" but it only show model number of hard disk. 

There is also no such command "debug system disk-smart-info <specify disk>" in panorama.

Any idea on which other command I can use?

[MP18]

@grace123 

I also tried few commands it does not show serial number.

Then I tried below command here is output 

show system state | match drive
sys.raid.s0.ld1.drives: { '0': { 'desc': Palo Alto Networks M-200 disk, 'model': ST8000NM0055-1RM, 'name': A1, 'rev': unknown, 'serial': unknown, 'size': 7630885, 'status': active sync, 'vendor': unknown, }, '1': { 'desc': Palo Alto Networks M-200 disk, 'model': ST8000NM0055-1RM, 'name': A2, 'rev': unknown, 'serial': unknown, 'size': 7630885, 'status': active sync, 'vendor': unknown, }, }
sys.raid.s0.ld2.drives: { '0': { 'desc': Palo Alto Networks M-200 disk, 'model': ST8000NM0055-1RM, 'name': B1, 'rev': unknown, 'serial': unknown, 'size': 7630885, 'status': active sync, 'vendor': unknown, }, '1': { 'desc': Palo Alto Networks M-200 disk, 'model': ST8000NM0055-1RM, 'name': B2, 'rev': unknown, 'serial': unknown, 'size': 7630885, 'status': active sync, 'vendor': unknown, }, }
peer.sys.raid.s0.ld1.drives: { '0': { 'desc': Palo Alto Networks M-200 disk, 'model': ST8000NM0055-1RM, 'name': A1, 'rev': unknown, 'serial': unknown, 'size': 7630885, 'status': active sync, 'vendor': unknown, }, '1': { 'desc': Palo Alto Networks M-200 disk, 'model': ST8000NM0055-1RM, 'name': A2, 'rev': unknown, 'serial': unknown, 'size': 7630885, 'status': active sync, 'vendor': unknown, }, }
peer.sys.raid.s0.ld2.drives: { '0': { 'desc': Palo Alto Networks M-200 disk, 'model': ST8000NM0055-1RM, 'name': B1, 'rev': unknown, 'serial': unknown, 'size': 7630885, 'status': active sync, 'vendor': unknown, }, '1': { 'desc': Palo Alto Networks M-200 disk, 'model': ST8000NM0055-1RM, 'name': B2, 'rev': unknown, 'serial': unknown, 'size': 7630885, 'status': active sync, 'vendor': unknown, }, }

Above command does not show serial number for some reason.

Seems only way to know serial number is from root unless someone knows if there is any other command? 

Regards

[Remo]

I am also not aware of a command to show the serial. But the question to me mainly is, for what would you need the serial number of the harddrive?

[grace123]

Actually the serial number is for audit purposes 

[MP18]

@grace123 

If you really need Serial number for Audit purposes then open up Tac case and they can provide you that info via Root

access of the Panorama.

Regards

[grace123]

I ask the tech support but they told me the only solution is to take out the hard disk and find the serial number. 

I am able to find the serial number on palo alto firewall but not sure why it does not have this command "debug system disk-smart-info <specify disk>" on panorama.

Anyone have any idea?

[Remo]

Hi @grace123 

If you already talked to support and they were not able to provide you a command to read the serial, then there probably really isn't one available. The answer about the 'why' only the developers can answer ...