Prisma Access packet drop after reach 200 Mbps in the tunnel Bandwidth

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Prisma Access packet drop after reach 200 Mbps in the tunnel Bandwidth

Hi all, anybody have any problems with the PRISMA Access tunnel after reach 200 Mbps in the service connection BW?. We already configured one service connection from prisma to PA5250 on premise. We reach 3600 users in prisma. We also tested SC from PA5250 in Colombia to US EAST SC and Costa Rica SC, and it is the same problem. Anybody can help me?

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