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Prisma Access Discussions
Prisma Access secures access to the cloud for branch offices and mobile users anywhere in the world with a scalable, cloud-native architecture that will soon be managed via a new streamlined cloud management UI.
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Prisma Access Discussions
Prisma Access secures access to the cloud for branch offices and mobile users anywhere in the world with a scalable, cloud-native architecture that will soon be managed via a new streamlined cloud management UI.
About Prisma Access Discussions
Prisma Access secures access to the cloud for branch offices and mobile users anywhere in the world with a scalable, cloud-native architecture that will soon be managed via a new streamlined cloud management UI.

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Welcome to the Prisma Access Discussions!

To make this forum valuable and enjoyable for everyone, please review the following guidelines before participating: Rules and Best Practices Be Respectful: Treat fellow community members with professionalism and courtesy. Constructive discussions are encouraged; disrespectful or inflammatory comments are not. Stay On-Topic: This board is d...

JayGolf by • Community Team Member
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Step by Step: Connect Prisma Access to AWS via Service Connection with redundant tunnels and BGP routing

There is a lot of documentation out there about how to connect to an AWS TGW from a VM firewall, or how to connect to AWS from Prisma Access using various methods. I found that in order to accomplish my exact needs I had to tinker a lot outside of the documentation: 1. Use AWS Native networking to receive the service connection (TGW or individ...

KPawlak by • L1 Bithead
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Internal Gateway Usage and MU Licenses

If we're using Prisma Access with a mix of external and internal gateways, do on-prem users authenticated to the internal gateways count against the Mobile User license? Or are only those connected to external gateways considered Mobile Users. I suspect they do not since they don't show up in the list of active Mobile Users but they also had to ...

AD Group Mapping - Azure SAML Auth

Any documentation on how to setup AD Group Mapping when using Azure AD SAML instead of LDAP as the authentication source. I did configure the LDAP servers and am using the long-name in the group policies but the policies aren't mapping the user to the AD group as I'd expect.

bmeche by • L0 Member
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  • 6 replies
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Prisma Access routing between tenants ?

Hello to All, After reading much about this I am starting to think that internal routing between the Prisma Access tenants is not possible and the traffic should be send with Traffic Steering to a router that is on-prem and connected to the two tenants or use use a dedicated service connection with the traffic stearing but then the two tenants...

Force GlobalProtect client logout

Warning, this is a first post from a newbie user! We are using cloud-managed Prisma Access and have GlobalProtect configured to use machine certificate and Azure SAML authentication for our users. We configured the GlobalProtect App to use pre-logon, always-on access. For most of our users this has worked with no issues. There is one Windows...

Resolved! Site can´t be reached - application incomplete

HiI hope you can help me, through the Prisma Access network I can't reach the site "www.solicitator.org" when checking the log present "Application Incomplete". The site is accessible to the disconnected GlobalProtect. What can be done so that the site is accessible through Prisma?

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Error while expanding Alerts on the prisma cloud alerts overview dashboard

I keep getting error when trying to click on Alert Count for identified alerts in the Alert Overview section. Below is the error: Something Went Wrong Please try again and if you continue to see this error, please contact the Prisma Cloud team with the following error code: 79b9b84772e94aff902a7e691988e846 Have tried it multiple times, clear...

HShah19 by • L0 Member
  • 1817 Views
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Access through Prisma and 802.1X

I had a concept and wanted some guidance to help me think through it. What function does port security still play in an organisation that has adopted Prisma access with complete tunnelling, which is set up to perform device check, user verification, and AD domain membership check? I.e 802.1X? Even so, does it matter? youtube thumbnail download

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