Prisma Access 2.0 Upgrade

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Prisma Access 2.0 Upgrade

L3 Networker

Hi everyone, as you are upgrading to Prisma Access 2.0, you may have some questions along the way. We want to let you know that we are here to help and want to make sure you have all the resources and information you need. This discussion will have experts who can help guide you through your upgrade journey with any questions you may have.


L1 Bithead

At what point should the plugin get upgraded to 2.0 while in multi-tenancy?  Before any DP upgrade, after the first tenant first location DP upgrade, etc?

It's recommended to hold off on 2.0 plugin upgrade until the entire environment DP upgrade is complete. Once DP upgrade is confirmed complete, plugin upgrade should be done within 15days.

L0 Member

What will the user's experience be using the upgrade?  Will the gateways/portal not be available at the time of the ugprade?

L2 Linker

@Sodethman1The gateways/portal that users are connected to will not be affected during the upgrade itself, but after the upgrade is completed, the users will experience a brief disruption as their client establishes a new connection to the upgraded gateways.


Prisma Access Dataplane Upgrade


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