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Prisma Access Discussions
Prisma Access secures access to the cloud for branch offices and mobile users anywhere in the world with a scalable, cloud-native architecture that will soon be managed via a new streamlined cloud management UI.
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Prisma Access Discussions
Prisma Access secures access to the cloud for branch offices and mobile users anywhere in the world with a scalable, cloud-native architecture that will soon be managed via a new streamlined cloud management UI.
About Prisma Access Discussions
Prisma Access secures access to the cloud for branch offices and mobile users anywhere in the world with a scalable, cloud-native architecture that will soon be managed via a new streamlined cloud management UI.

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Welcome to the Prisma Access Discussions!

To make this forum valuable and enjoyable for everyone, please review the following guidelines before participating: Rules and Best Practices Be Respectful: Treat fellow community members with professionalism and courtesy. Constructive discussions are encouraged; disrespectful or inflammatory comments are not. Stay On-Topic: This board is d...

JayGolf by • Community Team Member
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Prisma Access & pre-logon

We are trying to make Prisma Access pre-login work and are having no luck. We have had support on-line looking at the config and we just do not see the pre-login user in the logs. Currently we are at a standstill. We are using our own certificates, not ones generated on the firewall. If you have this working and wouldn't mind us taking a peek at...

New to Prisma access - Cisco to Prisma VPN question

Hi,Any pointers appreciated on this. We have connectivity to Prisma via IPsec without a Cisco VTI/tunnel interface. I would like to change this so that we use Cisco VTI/tunnel at the remote access site. How do I create a VTI in Prisma access for an IPsec tunnel to a remote access network Cisco site? I am expecting somewhere to apply ip address 1...

Group Mapping

Hi,The Prisma Documentation is not clear. Can I get group mapping working with just defining group mapping on the template or do I need directory sync? If I can get group mapping working without directory sync what is the value of directory sync other than not having to connect back to on perm?Thanks

junior_r by • L3 Networker
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Prisma Access - Verify Connection through proxy server

Hello, We are trying to deploy Prisma Acess but are stuck on the step where you need to verify the connection from the Panorama plugin. We get an error on the cortex data lake status. We are able to fetch the logging service certificate. So certificate retrieval is ok but the customer information fails with following error: Result: Failed to val...

Minimum Password Complexity for Prisma Access Local DB users

In the default template available for Mobile users this feature option is not available. But you can configure minimum password complexity options for Local DB users in Prisma access with a workaround. You can enable this feature for Local users by using another template. Create new template in Panorama Panorama -> Templates Attach the n...

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Prisma Access 1.7 Post-Launch !

Palo Alto Networks has been working hard on expanding Prisma Access capabilities. About a month ago, Prisma Access Cloud Services plugin 1.7 was released including support for PAN-OS 9.1, new traffic steering functionality, adding a new compute location, and other enhancements! In case you missed it, you can read up on it and check all the de...

kiwi by • Community Team Member
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Not connecting to nearest gateway

Hi All,We are testing Prisma access and user is not connecting to nearest gateway. We have selected 3 locations India west east and south, user is close to south region but always connect to India west. When I check the GPA logs it shows priority for India west has priority 5 but in the portal configuration portal>agent>external we have se...

Prisma access verification warning message

Hi All, On cloud service tab, we are getting warning message as mentioned below. Also if we verify OTP it is not accepting. And we are able to configure our prisma access settings without any issue."your account needs to be verfied within X days" Any idea how to resolve this issue??

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firewall could not connect the panorama

Hi: I config vm-300 and vm-panormama on kvm Environmental。the license have install normal on vm-300 and panorama. and correct config on firewall and panorama (the version all 10.0),but the fireall could not connect the panorama . i sniffer packet on panorma mgt interfaer , vm-300:10.186.100.162,panorama:10.186.100.163 we see the vm-300...

Felixcao by • L3 Networker
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Coming Soon: Prisma Access 1.7

Get Ready... Prisma Access 1.7 is on its way! Prisma Access 1.7 offers you some new and exciting features that will be released with the Cloud Services Plugin version 1.7. The Prisma Access 1.7 plugin is tentatively scheduled to be released near August 24th, so we want to make sure that you have the proper time to plan and schedule this req...

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kiwi by • Community Team Member
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  • 0 replies
  • 6 Likes

Standalone Prisma Access Group Based Policies

I'm trying to implement group-based policies in a standalone Prisma Access deployment. The instructions for achieving this are really lacking. Can anyone clarify how to configure group based policy mapping? From the KB article: Implement User-ID in Security Policies For a Standalone Prisma Access Deployment In a standalone Prisma Access deployme...

How to download threat pcap?

I configured pcap enabled on vulnerability profile, antivirus profile and antispyware profile.It works fine and I can see green down arrow besides each threat log.If I try to download it, it says not found. I guess this is because panorama itself does not have pcap (on his storage), instead pcap exists on Cortex Data Lake.How can I grab this thr...

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emr_1 by • L5 Sessionator
  • 4904 Views
  • 1 replies
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Prisma Access Public IP Address

Hi All,Just a typical questions. We all know that Prisma Access established connection via IP Sec VPN Tunnel on remote networks. In regards with this, we need the Public IP Address of the Prisma Access in order for the remote side to successfully established the VPN Tunnel from on-premise firewall to prisma access. In connection with this how ca...

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