Prisma Access - Verify Connection through proxy server

Hello,

We are trying to deploy Prisma Acess but are stuck on the step where you need to verify the connection from the Panorama plugin. We get an error on the cortex data lake status. We are able to fetch the logging service certificate. So certifica

Minimum Password Complexity for Prisma Access Local DB users

In the default template available for Mobile users this feature option is not available. But you can configure minimum password complexity options for Local DB users in Prisma access with a workaround. 

You can enable this feature for Local users b

Prisma Access 1.7 Post-Launch !

Palo Alto Networks has been working hard on expanding Prisma Access capabilities. 

About a month ago, Prisma Access Cloud Services plugin 1.7 was released including support for PAN-OS 9.1, new traffic steering functionality, adding a new compute lo

Extreme Latency in DNS resolution on US-East Gateway

Seeing resolution of external sites take up to 20 second to resolve on US-east. Anyone else seeing this?

Not connecting to nearest gateway

Hi All,

We are testing Prisma access and user is not connecting to nearest gateway. We have selected 3 locations India west east and south, user is close to south region but always connect to India west. When I check the GPA logs it shows priority for

Prisma access verification warning message

Hi All,

         On cloud service tab, we are getting warning message as mentioned below. Also if we verify OTP it is not accepting. And we are able to configure our prisma access settings without any issue.

"your account needs to be verfied within X d

firewall could not connect the panorama

Hi:

   I config vm-300 and vm-panormama on kvm Environmental。the license have install  normal on vm-300 and panorama.

  and correct config on firewall and panorama  (the version all 10.0),but the fireall could not connect the panorama .

   i sniffer pac

Coming Soon: Prisma Access 1.7

Get Ready... Prisma Access 1.7 is on its way!

Prisma Access 1.7 offers you some new and exciting features that will be released with the Cloud Services Plugin version 1.7.

The Prisma Access 1.7 plugin is tentatively scheduled to be released near

Standalone Prisma Access Group Based Policies

How to download threat pcap?

I configured pcap enabled on vulnerability profile, antivirus profile and antispyware profile.

It works fine and I can see green down arrow besides each threat log.

If I try to download it, it says not found.

I guess this is because panorama itself doe

Prisma Access Public IP Address

Hi All,

Just a typical questions. We all know that Prisma Access established connection via IP Sec VPN Tunnel on remote networks. In regards with this, we need the Public IP Address of the Prisma Access in order for the remote side to successfully est

Securely authenticating Prisma Access mobile users against Office 365

We posted a training video explaining how to securely set up SAML authentication on Prisma Access end-to-end against Office 365 Azure AD.

At 29:35 it shows how to enable "Validate Identity Provider Certificate" and fix the commit error "Validate Iden

Prisma Access Costing model and other queries

For Prisma Access for Users, can you please help in answering the questions below,

1. What is the costing model of the solution ?
   • Doc only says, "Prisma Access for mobile users license is based on number of users, with tiers from 200 users to more than 5