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Prisma Access Discussions
Prisma Access secures access to the cloud for branch offices and mobile users anywhere in the world with a scalable, cloud-native architecture that will soon be managed via a new streamlined cloud management UI.
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Prisma Access Discussions
Prisma Access secures access to the cloud for branch offices and mobile users anywhere in the world with a scalable, cloud-native architecture that will soon be managed via a new streamlined cloud management UI.
About Prisma Access Discussions
Prisma Access secures access to the cloud for branch offices and mobile users anywhere in the world with a scalable, cloud-native architecture that will soon be managed via a new streamlined cloud management UI.

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Welcome to the Prisma Access Discussions!

To make this forum valuable and enjoyable for everyone, please review the following guidelines before participating: Rules and Best Practices Be Respectful: Treat fellow community members with professionalism and courtesy. Constructive discussions are encouraged; disrespectful or inflammatory comments are not. Stay On-Topic: This board is d...

JayGolf by • Community Team Member
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Prisma Access enable the option "IKE Passive Mode" for extra security as only outbound IPSEC need to be allowed from the private data center

The option "IKE Passive Mode" makes the Prisma Access cloud to be only a VPN responder to the IPSEC traffic, iniated by the on-prem router/firewall or the ZTNA connector and this allows only outbound connections to be permitted. This is similar to some other ZTNA solutions that emphasize that only outbound connections are allowed. The VPN soluti...

Pre-logon issues for users - windows widgets

Hello, I have been having an issue over 2022 in that some users when logging on remotely via Prisma cant connect. I have tracked it down and it seems to be a fairly new windows widget in windows10 where a weather and location widget loads. To get around it i had to create a prelogon rule to allow access to external internet services, the logon ...

User ID doesn´t work with 2 domains

Hi, Prisma access is cloud-managed and I have integrated Azure AD and On-Premise directories in cloud identity engine. One domain for Azure -> example.comOne domain for on-premise directories that contains the previous --> example1.example.com The Netbios configured is:Azure AD --> exampleOn-premise --> example1 The group mapping in...

Prisma Access User-ID mappings verification

Hi, We have configured prisma access to retrieve user-id info from a firewall on premise in the Remote Network device template.Is there a way to verify the user-ip mappings on prisma access?Like you have on on-prem firewall?show user ip-user-mapping ip

zGomez by • L3 Networker
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Prisma Access Use Cases

Im really new to Prisma Access as I am still learning. From what I gathered so far though, the use cases seem to be very niche if Im understanding correctly. Much of Prisma Access advantages seems to be in gaining standard PA features/security while maintaining minimal Internet latency based on the users location. Please help me if my assumpti...

smarcyes by • L1 Bithead
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Resolved! Unable to connect to a single Prisma Access gateway location with MacOS

Hey everyone, We are experiencing an interesting issue and was curious if anyone else has come across something similar. We have a mix of Windows and Mac endpoints, with multiple mobile user regional gateway locations. When connecting to one location (specifically UK location), our Mac systems simply will not connect. GP client continually 'l...

Prisma Access Portal config Azure SAML: test config

Hi, I have the following question about Prisma Access Portal authentication, I would like to gradually move my users to use SAML authentication instead of the currently configured profile.Can I accomplish this by using a group in the Allow List of the authentication profile. So only when you are in the group peform SAML.

zGomez by • L3 Networker
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Resolved! Does Prisma Access for mobile users provision a new gateway or it uses shared gateway that imports the user identity from a central repository?

Hello, My question is does Prisma Access for mobile users provision a new gateway or it uses shared gateway that imports the user identity from a central repository? The idea behind this that other cloud swg/firewall cloud vendors have a central place that has the users data for particular corporation and when the user logs in to a new clo...

Unable to remove config from Cloud Services

Hello everyone,I have 'inherited' a Panorama that had a Prisma Trial license, I believe. At the moment, it is not my intention to use Prisma. However, my commits are mostly stuck because of Cloud Service PlugIns installed which I cannot uninstall. In specific and currently, cloud_services-2.1.0-h24.preferred is installed. When I try to uninstall...

Not Able To Access Microsoft Store

I am new to Prisma and GlobalProtect. During the initial configuration, I found that our GlobalProtect users were not able to access to Microsoft Store while connected. In order to remedy this, I had to setup Split Tunnel Exclusions as defined in https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000PPDSCA4 adding the sites l...

MSStore.PNG
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