Problem DNS Resolution

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Problem DNS Resolution

L0 Member

Hi Guys,
I have an issue in my Prisma, its look like when i get spesific ip pool like x.x.a.a. I cant reach the server DNS.
Maybe anyone have an issue like me? I need help


L2 Linker

Hello @H.Leoesa

1. Can you please elaborate on how you determined that you are not able to reach the dns server? Are you seeing any deny traffic logs or are you seeing that the browser cannot resolve dns?
2. Are you using an internal DNS server, cloud default or custom DNS for Prisma Access? 
3. Are there any security policy rules that could be blocking this IP pool? 

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