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08-09-2021 05:33 PM - edited 08-09-2021 05:35 PM
Requirement was to have user connect to local printers on home network even while they are connected to GlobalProtect.
Currently configured C:\Windows\System32\spoolsv.exe service to be an excluded client application process name:
Prisma Access > GP Gateway > Agent tab > Split Tunnel > Domain and Application
However, after connecting to GlobalProtect, user can see printers on office network but not the ones on home network.
Verified that this service exclusion is being pushed to the agent by the gateway but users cannot see printers at home.
Should we select any other Windows service other than this to get it working?
GP version: 5.2.7
10-17-2021 05:37 AM
Check if the local access is not dissabled:
https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000PPbACAW
03-11-2022 07:47 AM
Apparently, these are the 3 processes you need to exclude:
~volfkhat
09-24-2023 11:10 AM
Thank you!!!! This definitely worked for a Windows client. Would you happen to know what the MacOS equivalent would be for these? Been searching everywhere with no success.
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