Error while expanding Alerts on the prisma cloud alerts overview dashboard

I keep getting error when trying to click on Alert Count for identified alerts in the Alert Overview section. Below is the error:

Something Went Wrong

Please try again and if you continue to see this error, please contact the Prisma Cloud team with

Access through Prisma and 802.1X

I had a concept and wanted some guidance to help me think through it.

What function does port security still play in an organisation that has adopted Prisma access with complete tunnelling, which is set up to perform device check, user verification,

Cortex Data Lake Status Failure in Prisma Access CloudServices Plugin

After a DNS failure on Panorama, Cortex Data Lake Status failed with  "failed to validate server certificate for endpoint api.paloaltonetworks.com", in the cloudservices plugin for prisma access.

Resolution:  Run the follow commands in Panorama CLI

QoS for remote netowork - PRISMA ACCESS

Hi everyone,

We have a customer that come working with Prisma Access since 1 year, and they want to implement QoS per site and will see which improvements they can get.

The customer has BW 200 Mbps, compute location: South America West and 40-48 rem

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What are the exact steps to increase bandwidth over 500mbps bandwidth allocation for a compute location.

Hi,

I would like to know if the steps we are following to increase the bandwidth allocation of a compute location is correct. 

Current bandwidth assigned to location : 300mbps

Increase in bandwidth : 250mbps ( so in total 300 + 250 mbps ). This will

Zones in Remote Networks

Hi,

we are onboarding the first remote network sites and we tried to map the preexisting zones from our shared internet-policies to the trust and untrust zones.

But inside the traffic logs, we can see, that traffic from the remote networks are comi

how to check Prisma learned routes from on-prem remote networks

We are having all the sites connected to Prisma. We have created site to site tunnels (Route based tunnels from on-prem). We would like to have consolidated route list from Prisma that how many routes being advertised to prisma. 

How do i get that

Mobile User IP Pool functionality

We have an existing deployed Prisma Access solution with MUs using a worldwide pool as deployed during the POC, although all MUs are located in Europe.

We wish to change the MU pool without impacting existing users, although limited to europe users

Feature request - Check Prisma Access backbone routing table

Hello,

Can I request the devs to build some feature to check the infrastructure (Prisma Access backbone) routing table? Something similar to Looking Glass but for the Prisma Access backbone.

Currently it is possible to check the BGP information f

Prisma Access IPSEC tunnel timeout IKE phase-1/phase-2 negotiation is failed as responder....Due to timeout

Hello to All,

I see a lot of failed IKE phase-1 negotiations or even IKE phase-2 negotiations Due to timeout even when I am looking the Panorama logs as the Prisma Access is the Responder. What I see in common is that many Remote Networks are usi