Internal Gateway Usage and MU Licenses

If we're using Prisma Access with a mix of external and internal gateways, do on-prem users authenticated to the internal gateways count against the Mobile User license? Or are only those connected to external gateways considered Mobile Users. I susp

AD Group Mapping - Azure SAML Auth

Any documentation on how to setup AD Group Mapping when using Azure AD SAML instead of LDAP as the authentication source. I did configure the LDAP servers and am using the long-name in the group policies but the policies aren't mapping the user to th

Prisma Access routing between tenants ?

Hello to All,

After reading much about this I am starting to think that internal routing between the Prisma Access tenants is not possible and the traffic should be send with Traffic Steering to a router that is on-prem and connected to the two ten

Force GlobalProtect client logout

Prisma: Deployed images Vs. Registry Images

Could someone please explain the difference between Deployed Images and Registry Images found in Compute > Vulnerabilities > Images.  There is very little documented regarding the two subjects.

Thank you! 

PRISMA - Registry key Base Filtering Engine has problems getting too large

I pick up a case with the above description, can I get anyone to support with documentation and solution 

Service Connection Error on Primary Panorama Configuration not in Sync

I am getting this error on the service connection and do not see away to sync the configuration. I have tried to commit also commit and push there is nothing to commit. How do you sync the configuration with the cloud service? I have failed over to t

Prisma Access Service Infrastructure

What happen if  i use default BGP AS number 65534  which will be use within Prisma Access infrastructure.

Error while expanding Alerts on the prisma cloud alerts overview dashboard

I keep getting error when trying to click on Alert Count for identified alerts in the Alert Overview section. Below is the error:

Something Went Wrong

Please try again and if you continue to see this error, please contact the Prisma Cloud team with

Access through Prisma and 802.1X

I had a concept and wanted some guidance to help me think through it.

What function does port security still play in an organisation that has adopted Prisma access with complete tunnelling, which is set up to perform device check, user verification,

Cortex Data Lake Status Failure in Prisma Access CloudServices Plugin

After a DNS failure on Panorama, Cortex Data Lake Status failed with  "failed to validate server certificate for endpoint api.paloaltonetworks.com", in the cloudservices plugin for prisma access.

Resolution:  Run the follow commands in Panorama CLI

QoS for remote netowork - PRISMA ACCESS

Hi everyone,

We have a customer that come working with Prisma Access since 1 year, and they want to implement QoS per site and will see which improvements they can get.

The customer has BW 200 Mbps, compute location: South America West and 40-48 rem