User ID doesn´t work with 2 domains

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

User ID doesn´t work with 2 domains

L1 Bithead

Hi, 

Prisma access is cloud-managed and I have integrated Azure AD and On-Premise directories in cloud identity engine. 

One domain for Azure  -> example.com

One domain for on-premise directories that contains the previous --> example1.example.com

 

The Netbios configured is:

Azure AD --> example

On-premise --> example1

 

The group mapping in the rules seems to work correctly. However, when I try to add users to rules, they appear with this format:

 

example1.example.com\user or example.com\user

Why appear the ".com" in the Netbios ?

Thanks in advance.


 

1 REPLY 1

L1 Bithead

Continuing to investigate, I think it is related to this kb, but I need to know how to adapt it with the cloud identity engine.

 

https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000ClGICA0

 

Have anyone had the same problem?

Like what you see?

Show your appreciation!

Click Like if a post is helpful to you or if you just want to show your support.

Click Accept as Solution to acknowledge that the answer to your question has been provided.

The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!

These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!

The LIVEcommunity thanks you for your participation!