Not Able to triggered alert on Prisma cloud after integration with Service now

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Not Able to triggered alert on Prisma cloud after integration with Service now

L0 Member

Hi Team,

 

We recently integrated our Prisma Cloud Solution with Service Now tool to get the auto generated ticket on service now. 

we reverify the configuration and looks good.

 

Thereafter , we violate the policy from AWS account but alert is not getting triggered on our Prisma cloud. 

 

Could you please suggest and help me out. 

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