01-30-2026 07:21 AM - edited 01-30-2026 07:26 AM
I wanted to find out if anyone has had issues with running 6.5.1-b5 on their ION's (3000/3200/9000). We have been running this version since late October. We receive random reports of slow performance and we can't figure out where the issue lies. I'm not singling out the ION's or the software version because we have had these reports before we upgraded.
From an ION perspective, we have an HA pair with an Internet circuit connected to each ION. We route specific applications out the local Internet, and then everything else gets routed to our datacenter. We've reviewed the application health scores, and there are very few that fall into Fair or Poor performance. Those applications in those categories are not critical business applications. We have also looked at the network infrastructure which is a SVL core that is connected to the access layer with 2x10G port-channel. Nothing is standing out.
A major issue we have is getting specifics from our users regardless of how we ask the question. Most of the time we receive "everything is slow".
Outside of monitoring with the SD-WAN platform, we do have ThousandEyes where we run tests from enterprise agents at our branches and datacenter. Those tests are not reporting issues.
I posted this on Reddit as well. Someone replied that they had similar issues and once they upgraded to 6.5.2-b7, their issues were resolved. They thought their issue was related to CGSDW-31861. I can't find the ID in their documentation but wanted to share
Thanks,
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