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LMegrelis
L3 Networker

‎02-03-2025 09:00 AM

Hello! 

To see where do you access your Prisma Cloud instance after purchasing the Prisma Cloud app from the AWS Marketplace, please see below steps. 
 
Once you are taken to sso.paloaltonetworks.com, navigate to:
1. Customer Support Portal (CSP) > Resources > Hub > Prisma Cloud (on the top middle of page)

2. Resources > Hub

Ensure that the Account Selector dropdown on top shows your account name.

3. Hub > Prisma Cloud

Ensure that the top right dropdown shows your tenant name.
 

When subscribing Prisma Cloud on AWS Marketplace with option "PAYG with 15-Day Free Trial", and you are still unable to access it Please contact ppc-help@paloaltonetworks.com

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