04-16-2025 06:05 AM
Hello everybody,
We have an issue with a Macbook that cannot connect to the VPN.
Your opinion is valuable:
These are the logs :
% tail -f /Library/Logs/PaloAltoNetworks/GlobalProtect/pangps.log
P 827-T20999 04/16/2025 13:05:55:776 Debug(5690): CPD, CaptivePortalDetectionThread: captive portal is not detected for CP server. iStatus = 200
P 827-T20999 04/16/2025 13:05:55:776 Debug(5880): CaptivePortalDetectionThread: Didn't detect captive portal currently, and bCaptivePortalDetectedOnce=(0).
P 827-T20999 04/16/2025 13:05:55:776 Debug(5759): CaptivePortalDetectionThread: wait (-1 ms) for captive portal detection event.
P 827-T14859 04/16/2025 13:05:56:671 Debug(7051): NetworkConnectionMonitorThread: m_state = 0, m_bOnDemand=0, m_bAgentEnabled=1, m_bJustResumed is 1,
m_bHibernate is 0, m_bAgentEnabled is 1, m_bDisconnect is 0, IsConnected() is 0, IsVPNInRetry() is 0.
P 827-T14859 04/16/2025 13:05:56:671 Debug(1604): No need to check gateway route since no tunnel.
P 827-T14859 04/16/2025 13:05:56:671 Debug(7086): NetworkConnectionMonitorThread: Detected route change, but skip network discovery.
P 827-T12551 04/16/2025 13:06:47:522 Info ( 542): msgtype = sleep
P 827-T12551 04/16/2025 13:06:47:522 Debug(2333): ProcessServerSleep skips handling for Mac.
P 827-T12551 04/16/2025 13:06:47:523 Debug(2068): Send response to client for request sleep
