Hello Livecommunity!
I'm facing a speed issue related to video traffic like (YouTube), where videos and ads remain loading for a long time when mobile users are connected to the Global Protect Agent deployed from Prisma Access.
We're running the Global Protect version 6.2.6, as the following image:
PRISMA ACCESS GLOBAL PROTECT VERSION
We create a rule to exclude video traffic rule to a user from the Global Protect tunnel configuration as follows and then the Youtube and video traffic loads seamlessly:
PRISMA ACCESS GLOBAL PROTECT TUNNEL RULE
PRISMA ACCESS GLOBAL PROTECT TUNNEL DOMAINS & APPS EXCLUSION
For security reasons, we cannot allow this video traffic to be excluded from inspection, as it must be handled and inspected by Prisma Access
Can anyone help us to fix this issue?
The Global Protect feature (Mobile Users) has a predefined bandwidth allocated based on current users capacity or licenses?
Thanks for your time and support!
Best Regards!
Prisma Access GlobalProtect
