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Prisma Access Strata Cloud Manager - Push Failed

T.Akimoto
L0 Member

‎06-19-2025 09:54 PM

Subject: GlobalProtect Push Configuration Fails with "Unexpected Commit Error" on Strata Cloud Manager

Hello,

We are currently using Prisma Access with Strata Cloud Manager (SCM), and we're experiencing a critical issue.

Whenever we attempt to push the GlobalProtect configuration, the operation fails with the following error message:

 

[status]: commit failed
[errors]: An unexpected error occurred during commit. Retry the commit operation. If the issue persists, contact Palo Alto Networks support.

 

Could you please assist us in identifying and resolving the cause of this commit failure?

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