11-24-2025 04:50 AM
Hello,
We have noticed a reoccuring issue between our clients, that a intel process is being blocked.
The main cause of it being blocked is IntelGraphicsSoftware.Service.exe with a path something like this - C:\Program Files\WindowsApps\AppUp.IntelArcSoftware_25.40.1953.0_x64__8j3eq9eme6ctt\VFS\ProgramFilesX64\Intel\Intel Graphics Software\IntelGraphicsSoftware.Service.exe. The reason - Suspicious DLL detected (IntelGraphicsSoftware.Wrapper.IGCL.dll)- but looking through it, no malicious activities have been spotted.
I'm wondering if anyone else has encountered this same issues and could it be ruled as a false-positive on Cortex XDR side?
