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PA Traffic is logged under different users other than the logged in user

L1 Bithead

Hi guys,

 

We have a security rule that grant a certain app access to users based on AD group.

 

User complained that sometime they can access the app and sometime they cant.

 

Checked the firewall and found out that some of the traffics are logged under different user accounts, hence the right policy didnt get applied.

 

User is using OSX (mac) and has more than 2 exchange mailboxes connected to the outlook profile.

 

Is there a way to control this?

 

Thanks

2017-08-22_13-44-18.png

 

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