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05-04-2018 05:06 AM - edited 05-04-2018 05:53 AM
Hi,
I found this thread in General Topic (https://live.paloaltonetworks.com/t5/General-Topics/Unable-to-access-Windows-Store-Windows-10-GP-3-0...), and I have the same problem in my infraestructure; but no only with Windows Store, also with Kindle application for Windows 10.
The problem is that applications (Windows Store, Kindle) are not tunneled on GlobalProtect; and in the log of firewall dont show me any log. The issue I think that is of GlobalProtect.
I have tried with differents version of GlobalProtect, (3.1.5, 3.1.6, 4.0.2, 4.0.3, 4.0.4, 4.0.6, 4.0.7, 4.1.0), now I have installed 4.1.1; and also I have tried with differents versions of PAN-OS (7.1.14, 7.1.15, 8.0.6, 8.0.7) now I have installed 8.0.8.
Logically, I have been using typical traffic capture tools such as WireShark or Fiddler, without finding anything that solves it. However, as soon as I deactivate the GlobalProtect, both applications work immediately.
Does anyone else have this problem or know how to solve it?
Do you know if the TAC has proof of this problem?
Thanks,
AROMERO