LIVEcommunity - Who Me Too'd this topic

I can't for the life of me figure out the process to renew a certificate issued from an external CA. We have a cert purchased from Thawte for our Global Protect gateway. It will expire shortly and Thawte wants a csr file for the renewal. Selecting renew in the Certificates tab only allows me to select how many days, which is not helpful. I have gone through the online docs and find many options for a new cert, but nothing on the process to renew. Seems like I am missing something really simple.