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External Certificate Renewal

ToddJohnsen
L2 Linker

‎08-07-2018 10:44 AM

I can't for the life of me figure out the process to renew a certificate issued from an external CA.  We have a cert purchased from Thawte for our Global Protect gateway.  It will expire shortly and Thawte wants a csr file for the renewal.  Selecting renew in the Certificates tab only allows me to select how many days, which is not helpful.  I have gone through the online docs and find many options for a new cert, but nothing on the process to renew.  Seems like I am missing something really simple.

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