06-07-2019 12:19 AM
Hi Team,
We've configured to schedule reports for email delivery on daily basis, It was working fine without any issues but last week we had restarted the Palo Alto firewall, Since from that day we're not getting custom report email.
When we check "send test email" on Email Sheduler its working fine. Verified all the configuration which is fine only, There is no configuration changes made.
When I analyse Tech Support File seen { Thread 1 (LWP 6169): logrcvr restarted unexpectedly however no known issue was identified. Please open a case if further assistance is required} <-- does it shows any bug of known issue..??
Seen following errors, Can anyone explain for what cause it showing this following error..??
paadmin@HO-LAN-PA500-PRI> tail follow yes lines 25 mp-log ms.log
Error: pan_cfg_mgr_handle_local_request(pan_cfg_mgr.c:29763): The following request could not be handled:
<request cmd="op" complete="/operations/tail/lines" cookie="6219025012107925" pobj="/config/devices/entry[@name='localhost.localdomain']"><follow>yes</follow></request>
client dagger reported op command was SUCCESSFUL
client dagger reported op command was SUCCESSFUL
Error: pan_get_current_gp_datafile_release_date(pan_cfg_utils.c:5444): Failed to parse file /opt/pancfg/mgmt/global-protect/av-data/av_data_file.dat
Error: pan_cfg_mgr_get_sp_disabled(pan_cfg_mgr.c:5509): failed to fetch: NO_MATCHES
Error: pan_cfg_mgr_get_tpl_disabled(pan_cfg_mgr.c:5534): failed to fetch: NO_MATCHES
Error: pan_get_current_gp_datafile_release_date(pan_cfg_utils.c:5444): Failed to parse file /opt/pancfg/mgmt/global-protect/av-data/av_data_file.dat
NO_MATCHES
client dagger reported op command was SUCCESSFUL
client dagger reported op command was SUCCESSFUL
Memory dump size: 0
client dagger reported op command was SUCCESSFUL
'cfg.corr.enabled': NO_MATCHES
Note:
PAN-OS :8.0.4
PA-500
Can anyone provide your valuable suggestion here to fix an issue please!
Thanks And Regards,
Sethupathi M
