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Only resetting the certificates didn't help in my case.

But this worked:

1. You should delete all the license keys for this Firewall and then fetch them back.
at the CLI:
delete license key ? delete each one
Fetch them back on the GUI

2. From the Panorama ...Panorama>Device Deployment>License.
Click refresh for this firewall

3. Delete the certificate
request logging-service-forwarding certificate delete
request logging-service-forwarding certificate fetch

4. Re-fetch customer info
request logging-service-forwarding certificate info

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