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User-ID not mapping all users

JermaineScott
L2 Linker

‎08-26-2019 10:46 AM

I'm using the PA's integrated User-ID Agent to setup User-ID. The moment I began monitoring DC controllers it begain to pull User-ID mappings. This is before User-ID was configured on any zone. However, when I configured User-ID on a source zone, the firewall doesn't getting any user mappings from that source zone. Select IP addresses (approx. 5) will periodically show a mapping of "unknown" however it appears it's not getting a response from the other source IP addresses ( approx. 200) in that zone.

 

Any ideas on what could cause this?

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